Frequently Asked Questions
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- All of our budtenders and delivery drivers are required to wear gloves.
- All donation deliveries orders are final – no returns + exchanges
- We do not delivery outside of DC
- $20 Delivery donations on all orders($30 after 8pm).
- Must be 21+ years of age to make a donation
- Please mention all deals + promotions prior to finalizing order.
- Driver will never approach your car without contacting you via phone/text first.
- Call Us Directly for DC Delivery OR Send an SMS to 202•317•9158 to place order.
Is this legal?
Yes, thanks to Initiative 71, it is legal for any adult over 21 years of age to possess, up to two ounces of cannabis.
If this is legal, why can’t I just go to an actual store and pick out what I like?
Because of Congressional interference, and DC not being considered a state yet, the district is not able to enact any regulatory framework for the sale and taxation of marijuana. For now, cannabis cannot be sold or taxed. Having a ‘storefront’ implies we are selling it to you. This is why we rely on your kind donations in order to be able to continue delivering our gifts to you.
What are Exotic Bloom's delivery hours?
10AM - 8PM regular delivery hours, Monday through Sunday.
Due to demand, we now offer late night delivery from 8PM - 10PM which will incur a higher delivery donation rate of 30.
Do I need a medical card?
No, you do not need a medical marijuana card to place an order. You only need to be 21 & Over.
What forms of payment do you accept?
Cash only please, exact amount as drivers will not have change. We do NOT accept Cash App, Venmo or any other type of donation payments.
What forms of identification do you accept?
We accept any valid, non-expired government issued identification such as Driver License or a Passport.
My delivery window is 2P-2:30P, when do I arrive?
In this case, you should try to be there at 2P, this way our driver doesn’t have to do much waiting, and he can make all his appointments on time and within the window. You'll be notified by text when your driver is about 10-15 away.
What happens if I am late?
Not worries, if you are late, just let us know. We are aware that traffic tends to be sporadic within and around Washington DC. Just shoot us a text to let us know your updated ETA. This way we can also update our drivers, and they can make the necessary adjustments to their delivery route so everyone gets served in a timely manner.
The driver is late. What’s going on?
Most delays occur for one of three reasons:
1. We’re experiencing a higher volume of orders: Most of the time, if a driver happens to be running behind, it is likely because there’s an unusually high amount of orders pouring in. We try to be as communicative as possible with updating our customers on driver ETA.
2.Traffic: Driving around DC can be tricky at times, and even our top tier drivers make mistakes sometimes. Missing a turn, or taking a wrong turn in DC, can add an extra 5-10 minutes. If this does happen, we try to keep the customer informed
3.Late customers: Whenever the driver does not know if the customer is running late, they try to wait at least 5-10 minutes before leaving. Or if the driver has to wait an unusual amount of time for a customer, it ripples out into his other orders.
Sometimes it can even be a combination of all three issues, and that is when long wait times occur for other customers that are at their spots on time. Communication is key, and if we all communicate properly, we minimize everyone’s wait time. A driver will never cancel an order because a customer is late, just let us know!
I don’t know where to meet, do you guys have preferred addresses?
Yes, we do! If you let our dispatcher know where you are coming from, they will be able to give you an address that is both easy and safe for you and the driver to park and meet up. If you do not know where to go, please ask when you call or text us.
How long will it take to receive my delivery order?
On average, 60 - 90 minutes from the time we confirm your order.
What happens if I place a delivery order outside of the delivery hours?
Your order will be placed on hold in a queue and fulfilled the following day.
Do your delivery drivers accept tips?
Yes, delivery drivers kindly accept cash tips. It is even recommended that you request a particular/favorite driver.
Do you guys deliver to hotels, cafes & restaurants?
Yes. As long as it is not on Federal/government grounds, a driver can safely make the delivery to you. Please keep in mind that driver does not leave their vehicle.
Will driver approach my car?
A driver will ALWAYS call you first before arranging physical meetup. This is mainly for your safety so that you know exactly who too look for and what car you should be expecting to meet you. A driver will NEVER approach your vehicle without calling you or texting you first. Do not open your window for anyone.
Is there a delivery fee?
Exotic Blooms utilizes a third party delivery service which offers a fair donation rate of $20 between regular business hours and $30 after 8PM and in Virginia. In order for the delivery to take place, the rate is donated directly to the driver. Drivers are not employees of Exotic Blooms.
Is Weed legal In Virginia?
Weed was decriminalized in Virginia in June 2021 and enforced at the lowest level possible as they move towards full legalization.
Since marijuana was legalized in July 2021 we have expanded our services to include Virginia weed delivery. Please contact us to get more details or click here!
Do your delivery drivers accept tips?
Yes. Delivery drivers accept cash at the time of delivery.
Missing or Incorrect Products?
Customers must verify the contents of their order with the driver before the delivery is completed. The Exotic Blooms office must be notified immediately by the driver if anything is incorrect or missing from the order. Customers who refuse this procedure of verification will waive all liability to replace missing products upon departing with the driver. Missing items will be sent out with the next available driver.
For customers located within a greater distance, we will schedule redelivery for the incorrect/missing item on a later date, free of charge.
Batteries and Cartridges: All cartridges and batteries should be tested with the driver when the items are first delivered. To claim a free exchange for a non-working battery or a cartridge, the test must be done during the first delivery. If a non-working item is confirmed in the test, a free exchange will be scheduled immediately. Customers may refuse the driver’s offer to test the cartridges or batteries, but doing so may disqualify the possibility of exchanges or returns.